Emerson Process Management has announced that its Quick Ship programme has now been extended to cover selected Fisher® valves, assemblies and parts. Initially launched to cover Rosemount® temperature and pressure transmitters, then extended to include Rosemount and Micro Motion® flow products, Emerson has now established a dedicated Fisher Europe Quick Ship team that will check the availability of parts and manufacturing resources to meet the customers requested lead time. The premium Quick Ship programme offers customers a reduced lead time for Fisher valves, and a lead time of less than three days on selected valve assemblies and parts. The Quick Ship option is available on Fisher sliding stem valves up to 6in, rotary valves up to 10in and butterfly valves up to 12in.
Quick Ship orders follow a different route through order processing and on to the dedicated Quick Ship workshop and team, in order to meet the agreed delivery time. To ensure that Quick Ship orders are fulfilled within the shortest possible timescale, Emerson has made a significant investment in the resources and infrastructure at its facilities in Székesfehérvár, Hungary. As part of the Quick Ship programme, Emerson’s new Installed Base Tool offers major customers on-line access to their installed valves based on tag and serial numbers.
This allows customers to select parts for individual valves with prices and lead-times. The tool also enables 24/7 on-line ordering of parts. The Installed Base Tool is being further developed to allow customers to upload valve information including certificates, pictures, history, diagnostics reports and even schedule maintenance or service calls directly.