The present data protection regulations make equal reference to both men and women. For the purpose of simplification, only the male form is used.1. General Information on Data Protection 2. Data protection with special applications 3. Public Process Directory
The Internet portal of Messe Düsseldorf GmbH is primarily a marketplace for the processing of business transactions. Although a great deal of information is also available to anonymous visitors, there is sometimes a need for us to obtain data from you which can be company or even person-related in order to provide you with the desired services. Our systems protect your data in accordance with internationally applicable data protection standards,the European General Data Protection Regulation (Regulation (EU)2016/679, GDPR) and national data protection regulations. Our goal is to make it possible for you to be certain of responsible and confidential treatment of your data. Encoding procedures are used for the secure transmission of payment data. This means that communication between your browser and our system cannot be read by other participants in the Internet. Personal data is used exclusively for the purposes explicitly stated in these data protection regulations or during later data collection. Our websites may contain links to websites of other providers. As we are not responsible for their information, we recommend that you study the information provided on such sites concerning data protection carefully. Each time content is requested from our Internet site, data (e.g. name of the file requested, date/time, data volume transferred) on this process is stored in a protocol file. In this way, we monitor user conduct throughout the entire website. Nevertheless, the bringing together of this information with data on individual users is only carried out with prior, written consent. Messe Düsseldorf GmbH classifies the entire use statistics on the basis of the user?s domain name, the browser type and the MIME type by reading out this information from the browser string (the information contained in the browser of every user). We monitor and list the search terms entered in the search engine by users; nevertheless, this tracing is never carried out in connection with individual users.
Video surveillance takes place on the trade fair premises of Messe Düsseldorf GmbH. The video surveillance serves the purpose of observing the rights of domestic authority, in order to prevent crime as well as to conserve evidence in case a crime has occurred. Video surveillance moreover takes places for logistical purposes of traffic routing, traffic congestion prevention, coordination of transport of persons by bus and for purposes of truck guidance. The legal basis for said video surveillance is Article 6 paragraph 1 letter f. of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR), whereas the legitimate interests pursued by Messe Düsseldorf GmbH arise from the aforementioned purposes. If and as far as video footage is recorded, it is deleted upon lapse of 48 hours, unless a longer lasting storage is necessary to observe the aforementioned legitimate interests. If the latter is the case, a deletion will take place upon shortfall of the purpose of processing.
When you use our online ordering system, we receive from you the data required for processing of the order and performance of the services agreed. Data fields through which the data required for processing of the business transaction is collected, are always marked separately (with an asterisk). If you provide additional, voluntary data, for example on particular specialist interests, we can send you targeted specialist information even before an event. This means that, by entering this data, you yourself decide which data we receive from you on you and your company. In addition, we offer you the possibility of correcting or altering the data collected during registration. These changes can be made simply by calling up your user profile, clicking on the ?Edit? link and carrying out the alterations to your own data which are then displayed in the form. Users can alter this information at any time and as frequently as necessary.
We make it possible to participate in interactive surveys so that users can exchange their opinions with other users easily and discover the thoughts of our users on important subjects. Surveys are also used to enable even more precise adaptation of the content and services to our customer base. In this respect, we use a system which ?marks? users following the casting of their vote, thus preventing them from voting more than once on a specific question. There is no correlation between this marking and information on individual users. Exercising our own discretion, we forward the demographic information collected during these surveys to the other users of the portal, but never your person-related data.
Message boards and forums enable lively, non-chaired conversations on a variety of topics. We require users to register on a personal and company basis in order to prevent misuse of this platform.
We enable the ordering of electronic newsletters on various subject areas. For this, we record the e-mail addresses of those users who voluntarily register as subscribers. The users can delete themselves from the circulation list by following the instructions including in every dispatch.
If we organise loyalty programmes or prize competitions, all rules and information on the respective procedure and the use of person-related data are stated clearly during the full period of the programme. The information collected is also used for verification of the user identity and to inform the winners. Here too, the policy of Messe Düsseldorf GmbH is not to forward information on specific persons to third parties.
We use services provided by Google Ireland Limited (hereinafter referred to as Google) based in the Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
You can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.
If you wish to permanently deactivate Firebase on your device, you may anytime make respective adjustments in the apps settings.
This website uses Google Re-Marketing. Google Re-Marketing is an advertising service delivered by Google, which enables us to provide you with targeted advertising to meet your supposed interests, based on your usage patterns on previous visits. Such advertising is only presented in Google advertising space - either Google AdWords or the Google Display Network. Users are identified via a cookie in the web browser. The collection, storage and editing of collected data is based on the Google Analytics details and users' IP addresses. Google Re-Marketing does not involve any combination of IP addresses or personal details with any further Google data, especially usage data. Each Re-Marketing cookie continues to be used for 18 months. You may veto Google Re-Marketing or edit your settings on the Google Ads Settings page https://www.google.com/settings/u/0/ads?hl=en. Alternatively, you can prevent Re-Marketing by disabling cookies in your browser settings. This website uses Google Analytics reports to identify demographic features based on interest-related Google advertising as well as on third-party details of site visitors (e.g. age, gender and interests).
In order to create awareness for our services and in order to communicate with you as a visitor and user of our internet presence we rely inter alia upon Facebook services as we attend to legitimate interests under Article 6 section 1 letter f. of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR).
If you are a member of the social network Facebook, Facebook will be able to track your internet activities automatically. Messe Düsseldorf has no influence on this. For more information, please refer to the privacy policies of Facebook. Our Internet presence uses social plug-ins ("plug-ins") of the social network facebook.com, operated by Meta Platforms Inc., 1601 Willow Road Menlo Park, CA 94025 USA (formerly "Facebook Inc."). The plug-ins are labelled with the Facebook logo or the addition "Facebook social plug-in". If you access a Messe Düsseldorf GmbH website that includes such plug-ins, your browser connects directly to the Facebook servers by clicking on the button. The content of the plug-in is transmitted to your browser by Facebook, which also embeds information in the website. Through embedding the plug-in, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign your visit to your Facebook account. If you interact with the plug-ins, e.g. click the "like" button or add a comment, your browser transmits the corresponding information directly to Facebook, where it is stored. Please refer to the privacy / data protection information issued by Facebook to learn about the purpose and scope of the data collection and the further processing and use of the data by Facebook. You will also find information about your rights and your settings options to protect your privacy. If you do not wish Facebook to collect data about your visit to our website when using this plugin, please log out of your Facebook account before accessing our site. Wherever possible, our website uses a system called Two Clicks for More Data Protection, developed by heise.de.
Our Internet presence uses social plug-ins ("plug-ins") of the social network twitter.com, operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plug-ins are labelled with a Twitter logo. If you access a Messe Düsseldorf GmbH website that includes such plug-ins, your browser connects directly to the Twitter servers when clicking on the button. The content of the plug-in is transmitted to your browser by Twitter, which also embeds information in the website. Through embedding the plug-in, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged into Twitter, Twitter can assign your visit to your Twitter account. If you interact with the plug-ins, e.g. forward a tweet or add your own comment, your browser transmits the corresponding information directly to Twitter, where it is stored. Please refer to the data protection information issued by Twitter to learn about the purpose and scope of the data collection and the further processing and use of the data by Twitter. You will also find information about your rights and your settings options to protect your privacy. If you do not wish Twitter to collect data about your visit to our website when using this plugin,, please log out of your Twitter account before accessing our site.
Our Internet presence uses social plug-ins ("plug-ins") of the social network xing.com (XING), operated by XING AG, Gänsemarkt 43, 20354 Hamburg , Germany. The plug-ins are labeled with a XING logo. If you access a Messe Düsseldorf GmbH website that includes such plug-ins, your browser connects directly to the XING servers when clicking on the button. The content of the plug-in is transmitted to your browser by XING, which also embeds information in the website. Through embedding the plug-in, XING receives the information that you have accessed the corresponding page of our website. If you are logged into XING, XING can assign your visit to your XING account. If you interact with the plug-ins, e.g. click the "like" button or add a comment, your browser transmits the corresponding information directly to XING, where it is stored. Please refer to the data protection information issued by XING to learn about the purpose and scope of the data collection and the further processing and use of the data by XING. You will also find information about your rights and your options to protect your privacy. If you do not wish XING to collect data about your visit to our website when using this plugin, please log out of your XING account before accessing our site.
Our Internet presence uses social plug-ins ("plug-ins") of the social network operated by plus.google.com (Google+), Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plug-ins are labeled with the Google+ logo or the addition " Google+ social plug-in". If you access a Messe Düsseldorf GmbH website that includes such plug-ins, your browser connects directly to the Google servers. The content of the plug-in is transmitted to your browser by Google, which also embeds information in the website. Through embedding the plug-in, Google receives the information that you have accessed the corresponding page of our website. If you are logged into Google+, Google can assign your visit to your Google+ account. If you interact with the plug-ins, e.g. add a comment, your browser transmits the corresponding information directly to Google, where it is stored. Please refer to the data protection information issued by Google to learn about the purpose and scope of the data collection and the further processing and use of the data by Google. You will also find information about your rights and your options to protect your privacy. If you do not wish Google to collect data about your visit to our website when using this plugin, please log out of your Google account before accessing our site.
Our Internet presence uses social plug-ins ("plug-ins") of the social network operated by linkedin.com (LinkedIn), LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The plug-ins are labeled with the LinkedIn logo or the addition " LinkedIn social plug-in". If you access a Messe Düsseldorf GmbH website that includes such plug-ins, your browser connects directly to the LinkedIn servers when clicking on the link. The content of the plug-in is transmitted to your browser by LinkedIn, which also embeds information in the website. Through embedding the plug-in, LinkedIn receives the information that you have accessed the corresponding page of our website. If you are logged into LinkedIn, LinkedIn can assign your visit to your LinkedIn account. If you interact with the plug-ins, e.g. add a comment, your browser transmits the corresponding information directly to LinkedIn, where it is stored. Please refer to the data protection information issued by LinkedIn to learn about the purpose and scope of the data collection and the further processing and use of the data by LinkedIn. You will also find information about your rights and your options to protect your privacy. If you do not wish LinkedIn to collect data about your visit to our website when using this plugin, please log out of your LinkedIn account before accessing our site.
Description of application: Social Sign-in and/or Social Login is an application, which is used for the registration process in a protected environment. Upon registration with a social media profile, the information available about the user is automatically saved in the user administration of the website of Messe Düsseldorf. A new user profile is created. At the time of logging in with the social network ID, the API requests the personal data from the network and transfers this to the database of Messe Düsseldorf. Through the connection to the social network, Messe Düsseldorf automatically receives the data necessary for a registration process in the relevant system.
Users can communicate via a so-called chat widget named kommunicate.io using the chatbot offered by Messe Düsseldorf GmbH. This chat widget is a product of Applozic Inc., a company domiciled at Stanford Financial Square, 2600 El Camino Real, Suite 415, Palo Alto, CA 94306 United States. For the data protection declaration of Applozic Inc. regarding kommunicate.io go to https://www.kommunicate.io/privacy-policy. A platform makes it possible to connect service staff with end users. All end users are transferred to a chatbot. To this end, the enquiries that users enter into the chat window are transferred via an interface to dialogflow.com for an intent analysis (dialogflow is a service and/or software by Google; for Googles data protection declaration regarding dialogflow.com go to https://policies.google.com/privacy?hl=de). Here the text entered by users is evaluated. The analysis performed here using Machine Learning technology allows the software to identify the users intention and assign a pre-formulated answer to it. This answer is sent back to kommunicate and displayed in the chat window. To improve the precision of the chatbots replies, the chat records are saved and used to train the Machine Learning models underlying the chatbot. This is the only way to enable and further optimise the ability of the chatbot to handle natural speech. In the dialogue with the chatbot personal data are neither requested nor required at any point in time. Users can therefore not be identified. Users have the possibility to delete individual conversations. For the processing of personal data carried out within the legitimate interest of the controller we refer to Article 6 Sec. 1 lit. f. of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR).
We use LinkedIn Ads Pixel / LinkedIn Insights Tag for the purpose of
Depending on the individual show Messe Düsseldorf GmbH allows exhibitors to offer websessions. These websessions allow exhibitors to present e.g. latest products, processes, or general topics to an professional and registered audience. Websessions are seminars, events, or conferences to be attended via the internet.
For the participation in a free of charge websession each participant consents to his personal data (namely name, first name, e-mail address, company affiliation, professional position, country) to be submitted to the exhibitor holding the respective websession, in particular for said exhibitors own marketing purposes. We base this processing of personal data on Article 6 section 1 letter a. (if the exhibitor is based in a third country with adequacy decision in conjunction with Art. 49 section 1 lit. a. ) of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR).
On this website data may be collected and saved in anonymised form by means of technologies used by such adserver providers as Adform for marketing and optimisation purposes. To this end cookies can also be used but you can change your browser settings in such a way that you receive a message upon receipt of a cookie and/or if the reception of the cookie is to be refused. For the respective settings please refer to Item 1.1. For further information on Adforms Data Protection Rules go to: http://www.adform.com/site/privacy-policy. On this site you can also object to your data being collected and saved at any time and with effect for the future and access your cookie data if need be. The data is evaluated by the media agency CROSSMEDIA GmbH. CROSSMEDIA GmbH aggregates the anonymised data furthermore, so that Messe Düsseldorf GmbH cannot infer any personal data from this.
This website uses Adform conversion tracking. The cookie for conversion tracking is created once a user gets in touch with an ad placed by Adform. These cookies do not contain any information allowing users to be personally identified. Users who do not want to take part in the tracking can deactivate Adforms cookie via their Internet browser. For further information on Adforms data protection regulations go to http://www.adform.com/site/privacy-policy. You can change your browser settings so that you receive a message upon receipt of a cookie and/or if the receipt is to be refused. For the relevant settings please refer to Item 1.1.
The legal basis for data processing is Article 6 section 1 letter c. GDPR since we are legally obliged to prove consent (pursuant to Article 7 section. 1 GDPR).
Our aim is to know and follow our users preferences as well as to document these legally in a secure manner.
The data is deleted as soon as it is no longer required for our documentation provided there.
Insofar as this is technically possible on the Messe Düsseldorf internet portal, we offer you as a user the option "stay logged in" for your account when logging in. This option can be used on a voluntary basis. If you do not wish to use the login service, you are of course free to use our internet portal without the "stay logged in" option. You will have to log in again when you return later after the session has ended (browser session). If you select the "stay logged in" option, you do not have to do this again; you remain logged in. For this purpose, we use an IDP cookie that automatically recognizes you when you visit our internet portal again. In the course of this, a session ID is stored. This has a reference to your account. Your browser only stores the IDP cookie; your IP address is not stored. We base the processing of personal data that takes place in this context on the granting of consent pursuant to Article 6 section 1 letter a. of the European Data Protection Regulation (Regulation (EU) 2016/679, GDPR), the granting of which requires the active ticking of the box provided for this purpose. To uncheck the "stay logged in" option and thus revoke the consent you have given without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal, please click on "log out". The IDP cookie used has a duration of eight weeks. This means that after a certain period of time, you will need to log in again, even if you have opted for the "stay logged in" option and have not logged out since then. Also, if you change your password, you will need to log in again. Finally, we strongly recommend that you do not use the "stay logged in" option on end devices that you are not the only one using. Otherwise, there is an increased risk of unauthorized access to your customer account by third parties.
Messe Düsseldorf GmbH
Wolfram N. Diener (CEO)
Bernhard J. Stempfle
|Messeplatz, Stockumer Kirchstraße 61, D-40474 Düsseldorf, Germany
+49 211 4560-01
+49 211 4560-66
Data Protection Officer
Messe Düsseldorf GmbH
Messeplatz, Stockumer Kirchstr. 61
D-40474 Düsseldorf, Germany
The purpose of the Messe Düsseldorf GmbH company is the promotion of economic activity through the organisation of trade fairs and exhibitions at home and abroad, through the organisation or implementation of congresses and conferences, and through all activities related to the trade fair, exhibition, congress and conference business. Our work focuses particularly on the organization of industry sector specific events addressing narrowly defineable target groups to be identified on the basis of their respective professional fields of activity. For the fulfilment of this purpose, we maintain trade fair and exhibition centres as well as congress and conference facilities which we use for events or rent out in return for appropriate payment. To this end we process personal data particularly of exhibitors, Professional exhibition visitors, exhibition visitors, journalists, service providers, suppliers, cooperation partners (respectively of the employees, legal representatives, or other agents) as well as of persons with a close relationship to our company due to personal ties. Any data processing is either based on the data subjects consent (particularly in case of electronic direct marketing measures or with the use of photos and video footage for advertising purposes) or on another legal permission as stipulated in Article 6 of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) and serves the express purposes of the company, in particular the implementation of our events offered, the handling of any relevant business processes and for assuring and improving the quality of our trade fair events such as for purposes of providing our customers (see below cipher 3.5, category A, B, F) with information prior to and after a certain event about the very event and about follow-up events. In doing so we pursue the legitimate interest to make our professional exhibitions accessible exclusively to professional exhibition visitors with a professional relation to the subject of the respective event. This shall serve the purpose to enhance the quality of the professional discussion among attendants. Follow-up events may include other subject-related events organized or implemented by Messe Düsseldorf GmbH within Germany or abroad. Members of trade fair clubs will also receive promotional information on offers corresponding to their stated interests from Messe Düsseldorf. Your personal data will not be transmitted to any third parties for advertising purposes, unless such data disclosure is part of a contractual service provided by Messe Düsseldorf GmbH (as e.g. in the scope of the admission ticket barcode scanning service, see below cipher 3.6, bullet 8). When you present your visitor's badge the data stored on this badge may thus be retrieved and therefore also stored and used by third parties. In such cases the data protection terms of the third party shall apply in the third partys own responsibility as data controller.
For the fulfilment of the purposes stated under 3.4, the following person-related data is collected, processed and used for each group of persons:
|Group of persons||Data||Category|
|Representatives of exhibiting companies||Company data with addresses, contact persons and communication data, information on branch of industry, product data, contract and settlement data||A|
|Professional exhibition visitors (representatives of companies visiting trade exhibitions)||Registration data such as company data with addresses, contact persons and communication data, information on whether or not a voucher has been redeemed and whether or not it has actually been used to access the trade fair premises, information on branch of industry, product interests as well as contract and settlement data||B|
|Exhibition visitors (public events without status as professional visitor)||Name, address, communication data, exhibitors of interest, payment data, information on whether or not a voucher has been redeemed and whether or not it has actually been used to access the trade fair premises||C|
|Exhibitors of interest (potential new customers)||Company data with addresses, contact persons and communication data, information on branch of industry, product data, interests||D|
|Contact persons of suppliers, service providers, other business partners||Company data or data on institutions with addresses, contact persons and communication data, information on products and services, contract and settlement data||E|
|Club Members||Name, address, communication data, exhibitors of interest, personal data (date of birth, household income, purchasing behaviour)||F|
In all cases, the forwarding of data is for fulfilment of the purposes stated under 3.4.
As a basic principle any personal data will be erased as soon as it is no longer needed to serve the purposes it has been collected or otherwise processed for. A deletion will moreover be carried out in cases such deletion is required by law and in cases, in which the data subject has revoked its consent to the processing of its personal data or has objected to such processing. This does not apply, if and as far as despite of any revocation or objection yet another legal basis or other overriding grounds are on hand authorizing Messe Düsseldorf GmbH not to erase said personal data. This may for example be the case, in cases in which legal periods of time for safeguarding apply (such as applicable for business correspondence and booking documents).
To enable optimum servicing of our customers and business partners on a worldwide basis, we forward your data to companies within the Messe Düsseldorf Group. The fulfilment of contractual purposes or the performance of pre-contractual measures with potential exhibitors/exhibitors as well as with potential visitors or visiting companies from third countries fundamentally necessitates the forwarding of data to the international representation office of the corresponding third country. To this end, the corresponding data as set out under 3.5 is forwarded to the responsible international representation office In the case of representatives of companies from third countries who visit a trade exhibition, the name of the visitor can also be forwarded to the responsible international representation office, provided no objection has been received concerning the forwarding. The registration data of a company whose representative visits an exhibitor at his stand will be forwarded to the exhibitor visited - if the visitor does not object to the scanning of his data on the barcode of his entrance ticket - irrespective of whether the exhibitor is from Germany, the EU or another third country. In all cases in which we ourselves arrange the transmission of person-related data to third countries which do not have a sufficient level of data protection regulations, the data is only forwarded if the recipient gives a contractual undertaking to adhere to equal standards of data protection and data security as we ourselves.
Each data subject has the right to obtain from Messe Düsseldorf GmbH a confirmation as to whether or not personal data concerning her / him are being processed by Messe Düsseldorf GmbH. If such data processing is being carried out, the data subject has the right to be granted access to her / his personal data processed by Messe Düsseldorf GmbH. Moreover she / he has the right to have such personal data rectified, erased, restricted in processing, to object to processing (see below cipher 4.) as well as to data portability..
Each data subject has the right to lodge a complaint with a supervisory authority.